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Gain the skills to perform specialized administrative support

Sheridan’s Office Administration–Executive diploma program equips you with the skills you need to enhance the efficiency of a busy professional office. Using your laptop computer in our Internet-connected classrooms, you’ll complete interactive assignments and learn the skills most in demand by today’s employers. The first year of study provides you with a foundation in basic office administration skills you need to succeed in any office position. The second year focuses on the higher-level skills required if you wish to work in an executive office.

During the fourth term of your diploma program, you’ll have the opportunity to participate in a field placement option (two days per week) in a local business or professional office.

Through this executive assistant diploma program, you'll learn:

  • Advanced administrative functions such as arranging travel and taking minutes that prepare you for Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) designations
  • Executive support skills such as banking and payroll, including computerized accounting through QuickBooks software
  • Advanced Microsoft Office applications (Word, Excel, PowerPoint and Access) along with preparation for Microsoft Office Specialist (MOS)
  • Leadership skills needed by office supervisors
  • Webpage design including combining text, graphics, audio and video
  • Business writing, Internet research and report writing skills
  • Oral presentation skills
  • Job search and interview techniques

Field Placement Opportunity

If you have successfully completed the first three terms of your executive assistant courses, you'll have the option of choosing either an Administrative Simulation course or a Field Placement course. Either option prepares you for entry-level support positions in a business, government or professional office. This real-world experience can be an invaluable asset when you are ready to look for a professional executive assistant or administrative assistant position.

Maximize Your Learning With Mobile Computing

Sheridan’s mobile computing teaching environment gives you 24/7 access to the course materials and software applications used in class. Using your personal laptop computer, you can perform class activities, complete assignments, and e-communicate with your professors and classmates. Mobile computing gives you freedom and flexibility that lead to greater learning.

"In my two years in the Office Administration–Executive Program I have gained many skills which I continue to use in my career. I was given an excellent placement, who also hired me after graduating. I am where I am because of my outstanding professors…Thank you."
Nisha Patel, Administrative Assistant, AssessMed, Mississauga

The Executive Office Administration program is located at the Davis Campus in Brampton, Ontario.

  • Apply scheduling, task coordination, and organizational skills to facilitate the completion of tasks and to meet deadlines in the workplace.
  • Assess, establish, and maintain data management systems to ensure organized electronic and paper records for the workplace.
  • Co-ordinate the receiving, analyzing, distributing and responding to electronic and paper communications to facilitate the flow of information in the workplace.
  • Produce accurate financial records for the workplace within a specified time frame by compiling information and using appropriate software.
  • Produce accurate business correspondence by a specified deadline using available computer technology.
  • Use effective interpersonal skills in the workplace to assist the completion of individual and team tasks, to ensure effective customer service, and to promote the image of the organization.
  • Research, develop, and present a report substantiating the selection of resources or services for the workplace using written and oral presentation techniques and appropriate technology.
  • Troubleshoot and show initiative in the creation and production of accurate, organized business documents within a specified time frame.
  • Provide technical support and training related to computer software to others in the workplace as required.
  • Organize meetings, conferences, special events, and travel including the preparation of related documentation.
  • Use the Internet and its tools in a business setting to enhance communication and business opportunities.
  • Manage a personal computer.
  • Demonstrate administrative skills to enhance the effective operation of the workplace.
CODE TITLE CREDITS
 
POFAE - OFFICE ADMINISTRATION–EXECUTIVE
TERM 1
COMM19599 Business English 1 3
APPL19730 Word Processing Applications 3
APPL16367 Spreadsheets and Presentations 3
OADM18823 Document Processing and Proficiency 3
OADM19402 Office Administration Studies 3
GNED General Education Elective 3
 
Total: 18
 
TERM 2
APPL17028 Integrated Office Applications 3
COMM23431 Business English 2 3
OADM29599 Advanced Document Processing 3
MATH12115 Business Math Applications 3
ACCG15910 Accounting 3
OADM15292 Administrative Procedures 3
 
Total: 18
 
TERM 3
MGMT24885 Supervisory Management 3
OADM25175 Administrative Procedures 1 3
COMM26777 Letters, Reports and Presentations 3
APPL20000 Advanced Word Processing Applications 3
FLPL23921 Workplace Preparation 3
GNED General Education 3
 
Total: 18
 
TERM 4
APPL27670 Multimedia Presentations 3
OAMN28823 Financial Office Management 3
APPL27028 Data Management  3
APPL26783     Desktop Publishing 3
CULT19815G Living and Working in a Diverse Society 3
Plus one of the following:
FLPL28263 Field Placement 4
OADM26220 Administrative Simulation 4
 
Total: 19

Note: Courses subject to change.

Sheridan — Where employers look for top-notch employees. When you complete the two-year (16 months) Office Administration – Executive diploma program, you’ll be ready to take on a responsible position that demands the excellent skills you’ve gained. Among the job titles our graduates have obtained are:

  • Administrative services supervisor
  • Administrative/Executive assistant
  • Human resources clerk
  • Office administrator/supervisor
  • Product information coordinator
  • Benefits coordinator
  • Project manager's assistant
  • Contract administrator
  • Quality assurance manager
  • Accounting manager
  • Records management coordinator
  • Staffing agency recruiter
  • Student records specialist

Organizations in the Greater Toronto Area that have hired our graduates include:

  • Absolute Recruitment
  • Alliance Corporation
  • AssessMed Inc.
  • Atomic Energy of Canada Limited
  • Bank of Montreal - MasterCard
  • CCV Insurance and Financial Services
  • City of Brampton, City of Milton, City of Mississauga, City of Toronto
  • Ford Motor Company of Canada Limited
  • Ontario Power Generation
  • Penncorp Life Insurance Company, London Life Insurance Company
  • Price Waterhouse Coopers
  • Ontario Provincial Police
  • Walmart Head Office

“I’ve used what I’ve learned from the program to enhance my work. I enjoyed learning from the professors because they helped me do my best….”
Jennifer H., Office Administration Clerk, Sobey’s, Calgary

“Skills learned in the Office Administration-Executive Program have continued to help me in my career success. The professors were always so personable and willing to help.”
Jennifer K., Commercial Account Manager, CCV Insurance & Financial Services, Brampton 

More Information
Kellie Hayward, Academic Adviser (Executive): Davis Campus
Phone: 905-459-7533, ext. 5120
Email: kellie.hayward@sheridanc.on.ca

PROGRAM ELIGIBILITY

Ontario Secondary School Diploma or equivalent, including these required courses:

  • One English, Grade 12 (ENG4C or ENG4U)

or

Mature student status. (See "Admissions" section for details.)

APPLICANT SELECTION

Eligible applicants are selected on the basis of previous academic achievement (the average of their six highest senior-level credits, including required courses). Although not a requirement, Grade 12 mathematics or equivalent and basic computer skills are recommended.

Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs.

ADMISSION AT AN ADVANCED LEVEL (DIRECT ENTRY)

Admission at an advanced level into Year 2 (Term 3) is available to applicants with:

  • Appropriate postsecondary education in office administration
  • Consideration through the Prior Learning Assessment and Recognition (PLAR) process
  • Advanced standing or transfer of relevant credits earned at another recognized postsecondary institution


*Course duration for September starts is 2 academic years. Course duration for January starts is 16 months continuous.
 


Program Offerings

Program Details

Faculty:
Faculty of Business
Program Code:
POFAE
Duration:
2 Year Regular or 16 months continuous* (POFAE)
Designation:
Ontario College Diploma
Campus:
Davis Campus
Start:
September, January