The Vocational Learning Outcomes -- Legal
The graduate has reliably demonstrated the ability to apply scheduling, task coordination and organizational skills to facilitate the completion of tasks and to meet deadlines in the legal environment.
Elements of the Performance
- Prioritize tasks.
- Design and implement a work plan.
- Cooperatively plan team tasks and responsibilities.
- Negotiate and meet deadlines.
- Use electronic and manual calendar and reminder systems.
- Ascertain deadlines and limitation dates related to action in legal matters.
- Organize appropriate facilities, equipment, services and supplies to support meetings related activities.
- Coordinate arrangements for appointments and meetings effectively and efficiently.
- Organize a workspace according to a full understanding of the roles and responsibilities assigned
- Use critical thinking techniques to develop decision-making skills.
- Make decisions appropriate to workplace and position.
- Apply knowledge of ergonomics to health, safety, and productivity concerns.
The graduate has reliably demonstrated the ability to establish and maintain data management systems for the organization of electronic and paper records for the legal environment.
Elements of the Performance
- Identify the structure, components, equipment and supplies required for electronic and paper filing systems in the legal environment.
- Use procedures for opening, closing and retaining paper and electronic files.
- Select and use appropriate storage and retrieval methods for electronic and paper records.
- Handle records in a manner which complies with statutes and regulations governing privacy of information and retention of records in the legal environment.
- Apply database concepts to the organization of computerized records for the legal environment.
- Establish a system for organizing electronic and paper records in the legal environment.
- Maintain organized, current electronic and paper records for the legal environment.
The graduate has reliably demonstrated the ability to coordinate the organizing, processing and responding to electronic and paper communications to facilitate the flow of information in the legal environment.
Elements of the Performance
- Listen effectively.
- Follow oral and written instructions.
- Make notes to record communications.
- Apply knowledge of telephone, electronic mail.and voice-mail systems to a variety of communication situations in the legal environment.
- Use appropriate language and style for telephone and electronic conversations in a variety of situations in the legal environment.
- Use correct legal terminology.
- Analyze written communications received through electronic and paper communication systems to determine appropriate action.
- Complete a variety of forms to record communications and support the flow of information in the legal environment.
- Draft replies to routine correspondence.
- Compose clear and concise messages.
- Determine appropriate electronic and paper distribution methods for a variety of internal and external communications.
- Prepare internal and external communications for distribution.
The graduate has reliably demonstrated the ability to produce accurate financial records for the legal environment within a specified time frame by compiling information and using appropriate software.
Elements of the Performance
- Record information involving law firm and client monies and billing.
- Use correct legal terminology.
- Produce docketing records which provide data for the preparation of client accounts.
- Compile client accounts.
- Access application software through a computer operating system.
- Use software to record and organize financial information.
- Make calculations.
- Verify the accuracy of calculations.
- Apply proofreading skills.
- Prepare final-form financial documents for the legal environment.
- Meet deadlines.
The graduate has reliably demonstrated the ability to produce accurate legal correspondence by a specific deadline using available computer technology as well as applying recording, editing and language skills.
Elements of the Performance
- Make notes of instructions and other detailed information.
- Use correct legal terminology.
- Use reference materials.
- Access application software through a computer operating system.
- Apply information processing, editing and transcription skills.
- Proofread using a variety of techniques, including computer software.
- Use correct grammar, spelling and punctuation.
- Determine correct references for case and statute law.
- Draft routine correspondence for the legal environment.
- Organize a workspace.
- Apply knowledge of ergonomics to enhance document-production efficiency.
- Convert draft information from paper and electronic sources into final-form correspondence.
- Meet deadlines.
- Use database management software effectively.
- Use integrated software for advanced document preparation.
The graduate has reliably demonstrated the ability to use effective interpersonal skills in the legal environment to assist the completion of individual and team tasks, to ensure effective customer service, and to promote the image of the organization.
Elements of the Performance
- Use appropriate verbal and nonverbal communications for a variety of situations in the legal environmen.
- Apply ethical principles to workplace situations.
- Propose appropriate methods for handling confidential information in the legal environment.
- Ensure the application of the principles of customer service in the legal environment.
- Recognize the impact of personal image on the image of an organization.
- Resolve a variety of issues involving interaction in the legal environment with management, co-workers, clients and the public.
- Work independently.
- Contribute effectively to team projects.
- Carry out duties in accordance with workplace rights and responsibilities and within the context of the legal profession's functions and governance.
- Identify her or his role in the legal environment and its relationship to the structure of the legal profession.
The graduate has reliably demonstrated the ability to troubleshoot and show initiative in the creation and production of accurate documentation for civil, corporate, real estate, family, and wills and estates law by a specified deadline using computer technology.
Elements of the Performance
- Use legal reference materials and document precedents.
- Anticipate the needs of those requiring the documents and meet these needs without direction or intervention.
- Use correct legal terminology.
- Apply knowledge of statutes, rules and procedures to the production of legal documents and the identification of deadlines.
- Access application software through a computer operating system
- Assist others in the selection and usage of appropriate software applications.
- Apply information processing and proofreading skills.
- Use correct grammar, spelling and punctuation.
- Convert draft information from electronic and paper sources into final-form documents.
The graduate has reliably demonstrated the ability to provide technical support and training related to computer software to others in the legal environment as required.
Elements of the Performance
- Work comfortably with a variety of workplace-related software packages.
- Identify training needs within the workplace related to computer software.
- Respond quickly and effectively to information requests related to the use and scope of software packages being used in the workplace.
- Assist others with installing, uninstalling and troubleshooting software packages.
- Remain current with the changing needs and resources related to software use in the workplace.
The graduate has reliably demonstrated the ability to use the Internet and its tools in a legal environment to enhance communication and business opportunities.
Elements of the Performance
- Communicate globally through the advanced use of electronic mail to promote opportunities for the legal business.
- Retrieve specific information / software from the global community using a variety of tools.
- Build and maintain a business web page related to the workplace.
- Apply ethics to computer software use and Internet communications.
- Design web pages using web authoring tools.
The graduate has reliably demonstrated the ability to demonstrate administrative skills to enhance the effective operation of the workplace.
Elements of the Performance
- Manage the flow of paper, data, people and information within the workplace.
- Use time and other resources effectively and efficiently.
- Provide direction and follow-up related events and occurrences within the workplace.
- Communicate effectively with co-workers and management personnel.
- Build and maintain working relationships with clients and suppliers.
- Produce clear, comprehensive and error-free documentation.