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A Top-Rated Program in a Fast-Growing Industry

The Sheridan Tourism and Travel diploma program prepares you for an exciting career in an industry that offers great opportunities for several reasons:

  • There is a shortage of well-trained tourism and travel consultants
  • The Internet has created a more informed consumer, but for complicated trips, consumers and business professionals seek out the help of a trained travel consultants
  • There are new opportunities to specialize in the tourism and travel field to accommodate consumers' desires for new and exotic adventures


According to a national survey, experts anticipate there'll be approximately 291,000 new jobs in tourism in Canada between 2006 and 2015.* It's an exciting time to be in the tourism and travel industry and no one prepares you better than Sheridan to find a position in the field and perform in it successfully. The Canadian Institute of Travel Counselors (CITC)


As a Tourism and Travel student you'll:

  • Train on our live Galileo Global Distribution System (GDS), learning how to book flights, hotels and rental cars
  • Learn client retention strategies – one of the most valued skills in the industry today
  • Receive TICO training and pass the Education Standards exam that is mandated by the Government of Ontario for every person selling travel and providing travel counseling services in Ontario
  • Have the opportunity to earn an Associate Cruise Program (ACP) designation. This coupled with six months post-graduation experience qualifies you to pursue certification as an Accredited Cruise Counselor (ACC).
  • Spend 100 hours during Semester 4 in field placement within the travel and tourism industry gaining valuable field experience that helps you stand out from other job applicants
  • Plan actual meetings and events, selecting the venue and coordinating catering and entertainment

 

Mobile Computing

The Tourism and Travel Program has integrated the use of laptop computers in the delivery of many courses.  In these courses, both in class and out, you'll connect to class activities, notes and presentations via your laptop computer.  You have access to the materials 24/7 and can visit chatrooms to discuss assignments with classmates and/or professors.

Effective September 2011, all new students enrolling in the program will be required to provide a laptop computer. 


Exceptional Faculty

Every member of our faculty is a Certified Travel Consultant (CTC) and two are certified with the Cruise Lines International Association (CLIA) at Elite and Master levels. Our professors and our program are well respected in the tourism and travel industry, and our faculty is in constant contact with industry leaders to assure that our program is cutting edge, the very best it can be.


The Tourism and Travel Program offers a promising career to anyone who:

  • Enjoys visiting and learning about exciting places, their cultures, history and people
  • Likes to sell
  • Possesses excellent communication skills
  • Understands simple math and computer application fundamentals

The Tourism and Travel Program is located at the Trafalgar Road Campus in Oakville, Ontario.

*Emerit, Total Tourism Employment Study 2006 Update.
 

Travel and Tourism Program Learning Objectives

  • Provide customer service while promoting and selling tourism products, services and experiences in a professional manner.
  • Sell tourism products, services and experiences.
  • Contribute to effective planning, development and promotion of tourism.
  • Perform effectively, both as an individual and as a member of a team, in a tourism organization.
  • Plan and customize tourism products, services and experiences to meet customers’ unique requirements.
  • Prepare, issue and review travel documentation in compliance with current legislation, regulations and policies.
  • Apply basic costing and payment principles and financial knowledge to the operation of a tourism organization.
  • Implement ongoing personal and professional development strategies to enhance knowledge and leadership skills related to the tourism industry.
  • Market and promote, tourism products, services and experiences.

CODE TITLE CREDITS
 
TERM 1
TRTV 12212 Selling Destinations Canada and USA 3
TRTV 13314 Introduction to Airline Operations 3
TRTV 10123 Foundations of Tourism and Travel 3
APPL 19402 Computer Applications for Business 3
COMM12423 Business Communication 3
TRTV19402 Business & Vacations Accommodations 3
 
Total: 18
 
TERM 2
TRTV 11819 Selling Destinations Caribbean, Latin America and South America 3
TRTV 10689 Travel Regulations, Travel Insurance and Law 3
TRTV 14310 Marketing for Tourism and Travel 3
TRTV 10229 Custom Travel Design and Costing 3
TRTV 14049 Cruise Vacations 3
TRTV 11179 Airline Costing and GDA 3
GNED General Education Elective 3
 
Total: 21
 
TERM 3
TRTV 28964 Selling Destinations Europe 3
INFO 29798 Inbound Tourism 3
SALE 27409 Travel Sales 3
TBA Advanced Airline Costing and GDA 3
TBA Niche Tourism and Travel 3
TBA Workplace Preparation 3
GNED General Education Elective 3
 
Total: 21
 
TERM 4
TRTV 23088 Selling Destinations Africa, Asia and the South Pacific 3
TBA Capstone Sales 3
TRTV 29999 Meetings and Events 3
HUMNG 11713G Perspectives on World Issues 3
FLPL 21129 Field Placement 0
 
Total: 12

Note: Courses subject to change.

Your Sheridan Tourism and Travel diploma opens a world of possibility. Travel and tourism is one of the most exciting industries in Canada today. The Internet has changed the industry in some very positive ways:
  • You'll be dealing with more informed, astute consumers who have done some preliminary Internet research on their own
  • Rather than being bothered with simple bookings that once consumed most of a consultant's time, you'll be providing a truly professional service orchestrating complex travel for consumers and business professionals
  • There is much more opportunity to specialize in a specific kind of travel


Among the positions recently offered to our graduates are:

  • Entry-level leisure travel consultant
  • Junior inside sales consultant for a major eco-adventure tour operator
  • Reservation agents for destination tour operators
  • Cruise line documentation coordinator
  • Agency group travel coordinator
  • Travel agency copywriter
  • Customer care specialists
  • Tour costing coordinator
  • Corporate travel consultant
  • Independent, outside, home-based travel sales agent
  • Airline passenger service representative
  • Reservation and ticketing agent for a major airline
  • Leisure travel consultant
  • Flight attendant for a major Canadian airline

Currently, our graduates are employed in:
  • Travel agencies
  • Hotels
  • Airlines/Airline ground services
  • Tour operators/cruise lines
  • Insurance companies

Academic Awards

Each year awards totaling more than $7,500 are earned by outstanding Tourism and Travel students. 

PROGRAM ELIGIBILITY

Ontario Secondary School Diploma or equivalent, including these required courses:

  • One English, Grade 12 (ENG4C or ENG4U)

or

Mature student status. (See "Admissions" section for details.)

Applicant Selection

 
Eligible applicants are selected on the basis of previous academic achievement (the average of their six highest senior-level credits, including required courses).
 
Applicants are encouraged, but not required, to attend an information session. Although not a requirement, Grade 12 mathematics, basic computer skills, geography, and tourism and world issues are recommended. A second language is an asset.

Applicants who do not meet the admission requirements for this program will be assessed and advised individually and may be considered for other, related programs.

*Course duration for September starts is two academic years. Course duration for January starts is 16 months continuous.

Program Offerings

Program Details

Faculty:
Faculty of Business
Program Code:
PTOTR
Duration:
2 Year Regular (PTOTR)
Designation:
Ontario College Diploma
Campus:
Trafalgar Road Campus
Start:
September, January